
We may collect the following information when you visit or use our services:
• Name, email address, phone number, and other contact details
• Location information (city, region)
• Device information (IP address, browser type, OS)
• Any information you provide through contact forms or purchases
We use the information we collect to:
• Provide and improve our services
• Respond to your inquiries or customer service requests
• Send you promotional messages (only with consent)
• Analyze website traffic and user behavior
We do not sell, rent, or trade your personal data. However, we may share information with:
• Trusted service providers (for hosting, analytics, etc.)
• Law enforcement or government authorities when required by law
• We use cookies and similar technologies to enhance user experience. You can modify your browser settings to control or block cookies.
• Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
• We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
• Access or correct your personal data
• Request deletion of your information
• Withdraw consent to receive marketing messages
• To exercise these rights, please contact us at [Insert Contact Email or Phone Number].
• We may update this Privacy Policy from time to time. Changes will be posted on this page with the
• new “Last updated” date.
• We offer non-tangible digital or service-based products, such as broadband internet services, IPTV, or telecommunication services, which are non-refundable once the service has been activated or delivered.
A refund may only be considered under the following conditions:
• The service was not delivered as promised
• A technical issue occurred on our side that could not be resolved within a reasonable time
• You were billed incorrectly
• Change of mind after the service has started
• Failure to read the service description properly
• Delay due to customer's unavailability or incomplete information
• Issues caused by third-party service providers not under our control
• Email: support@thesaiinet.com | Call/WhatsApp: +91-7076222278
• Please include: Full Name, Contact Number, Service details, Reason for refund request, Proof of payment.
• Refund requests, if approved, will be processed within 7–10 business days. Refunds will be made to
• the original payment method only.
• Email: support@thesaiinet.com
• Call/WhatsApp: +91-7076222279
• Office: MEGHREKHA BROADBAND (OPC) PVT.LTD., Parwati Niwas, Mahananda Para, Chandra Park , Siliguri – 734005 Dist - Darjeeling