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Privacy Policy

At MEGHREKHA BROADBAND (OPC) PVT.LTD. we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.
1. Information We Collect

We may collect the following information when you visit or use our services:

• Name, email address, phone number, and other contact details

• Location information (city, region)

• Device information (IP address, browser type, OS)

• Any information you provide through contact forms or purchases

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services

• Respond to your inquiries or customer service requests

• Send you promotional messages (only with consent)

• Analyze website traffic and user behavior

3. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share information with:

• Trusted service providers (for hosting, analytics, etc.)

• Law enforcement or government authorities when required by law

4. Cookies and Tracking

• We use cookies and similar technologies to enhance user experience. You can modify your browser settings to control or block cookies.

5. Third-Party Links

• Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

6. Data Security

• We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

7. Your Rights
You have the right to:

• Access or correct your personal data

• Request deletion of your information

• Withdraw consent to receive marketing messages

• To exercise these rights, please contact us at [Insert Contact Email or Phone Number].

8. Changes to This Policy

• We may update this Privacy Policy from time to time. Changes will be posted on this page with the

• new “Last updated” date.

Refund Policy
At MEGHREKHA BROADBAND (OPC) PVT.LTD. , we strive to ensure customer satisfaction with our services. Please read our refund policy carefully to understand your rights regarding refunds.
1. Service-Based Refunds

• We offer non-tangible digital or service-based products, such as broadband internet services, IPTV, or telecommunication services, which are non-refundable once the service has been activated or delivered.

2. Eligibility for Refunds

A refund may only be considered under the following conditions:

• The service was not delivered as promised

• A technical issue occurred on our side that could not be resolved within a reasonable time

• You were billed incorrectly

3. Non-Refundable Situations
Refunds will not be issued for:

• Change of mind after the service has started

• Failure to read the service description properly

• Delay due to customer's unavailability or incomplete information

•  Issues caused by third-party service providers not under our control

4. Refund Request Processs
To request a refund, please contact us at:

• Email: support@thesaiinet.com | Call/WhatsApp: +91-7076222278

• Please include: Full Name, Contact Number, Service details, Reason for refund request, Proof of payment.

5. Processing Time

• Refund requests, if approved, will be processed within 7–10 business days. Refunds will be made to

• the original payment method only.

Contact Us
If you have any questions about this Refund Policy, please reach out to:

• Email: support@thesaiinet.com

• Call/WhatsApp: +91-7076222279

• Office: MEGHREKHA BROADBAND (OPC) PVT.LTD., Parwati Niwas, Mahananda Para, Chandra Park , Siliguri – 734005 Dist - Darjeeling

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