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Terms & Condition

Welcome to MEGHREKHA BROADBAND (OPC) PVT.LTD. These Terms & Conditions govern your use of our website, online payment system, and interactions through advertising platforms such as Meta (Facebook & Instagram).
By accessing our website or making a payment online, you agree to these terms in full. If you disagree with any part of these terms, please refrain from using our services.

1. General

• MEGHREKHA BROADBAND (OPC) PVT.LTD. is a broadband internet service provider offering internet plans, installation, and related services.

• These Terms apply to all users, including customers, visitors, and those engaging with our Meta ads or pages.

• We reserve the right to update these Terms at any time without prior notice.

2. Payment Terms
a. Accepted Payment Methods
We accept online payments through:

• UPI (Google Pay, PhonePe, etc.)

• Credit/Debit Cards

• Net Banking

• Wallets

• Other payment gateways listed on our checkout page

b. Billing and Charges

• All charges are in INR and inclusive of taxes.

• Charges include plan fees, installation fees (if applicable), and optional add-ons.

• Monthly, quarterly, and yearly billing options available.

• Payment must be made in advance.

c. Refunds & Cancellations

• Payments are non-refundable except in cases of double billing or technical errors.

• Service cancellations must be requested 7 days before the next billing cycle.

• Refund requests must be made via email to billing@onairconnection.com within 5 days of the transaction.

d. Failed Transactions

• If a payment fails due to network/bank issues, your account will not be charged.

• In case of discrepancies, contact us immediately.

3. Security & Data Protection

• Payment gateways are PCI-DSS compliant and encrypt data.

• We do not store card or banking details.

• See our [Privacy Policy] for more.

4. Meta (Facebook/Instagram) Compliance
a. Transparency

• Ads are transparent, accurate, and not misleading.

b. Data Use

• Data collected via Meta will only be used to provide services or respond to inquiries.

• We do not sell or share user data.

c. User Consent

• By engaging with our ads, users consent to be contacted via call, SMS, WhatsApp, or email.

5. User Responsibilities

• Users must provide accurate billing/contact details.

• Misuse of the system or false chargeback claims may result in legal action.

6. Limitation of Liability
We are not responsible for:

• Service disruptions from third-party outages.

• Losses from unauthorized transactions due to compromised credentials.

7. Governing Law

• These Terms shall be governed by the laws of India, and any disputes will be settled under the jurisdiction of courts in Siliguri, India.

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